Relationship Banking Advisor

Santander; Somerville (MA); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander is seeking a Sales and Service Banker in Somerville, NJ. The role focuses on delivering exceptional service, handling teller transactions, and growing customer relationships with tailored banking, lending, and investment solutions.

Candidates should bring cash handling, strong communication, and cross-selling skills, with experience in high-volume environments. Assist with digital banking education and branch goals while ensuring risk and compliance standards are met.

Qualifications

• High school diploma or GED required.
• 6+ months retail banking sales experience or related role required.
• 6+ months customer service in high-volume environment required.
• 6+ months cash handling experience required.
• Experience with Santander products or branches is a plus.

Responsibilities

• Meet customer financial needs through transactional, servicing, and product guidance.
• Identify cross-sell opportunities and refer partners.
• Build and maintain client relationships and loyalty.
• Assist with branch sales goals and performance.
• Operate teller transactions accurately and securely.
• Educate customers on digital banking tools.

Skills

Customer service

Cash handling

Communication

Cross-selling

Digital banking tools

Teamwork

Education

High school diploma or GED

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Santander is seeking a Sales and Service Banker in Somerville, NJ. The role focuses on delivering exceptional service, handling teller transactions, and growing customer relationships with tailored banking, lending, and investment solutions.

Candidates should bring cash handling, strong communication, and cross-selling skills, with experience in high-volume environments. Assist with digital banking education and branch goals while ensuring risk and compliance standards are met.