Banking Advisor: Grow Relationships & Serve Clients

Santander; New York (NY); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander in Manhattan, NY, seeks a Sales and Service Banker to build trusted relationships and deliver tailored banking, lending, and investment solutions. You will process teller transactions, promote products, and educate customers on digital tools, while supporting branch goals and delivering exceptional service.

The role emphasizes risk awareness, compliance, and customer loyalty through proactive engagement and community-focused banking.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree or equivalent experience preferred.
• 6–12 months in retail banking or related sales role is expected.
• Experience with cross-selling and relationship building.
• Comfort with digital banking tools and platforms.

Responsibilities

• Perform teller transactions (deposits, withdrawals, transfers) accurately.
• Identify cross-sell opportunities and refer to banking products.
• Provide excellent customer service and resolve issues promptly.
• Educate customers on digital banking tools and self-service options.
• Meet branch sales targets and support overall branch performance.
• Maintain cash drawer accuracy and support audits as needed.

Skills

Customer service

Cross-selling

Sales experience

Communication skills

Teamwork

Digital tools proficiency

Risk awareness

Attention to detail

Time management

Cash handling

Problem solving

Financial product knowledge

Education

High school diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Job description

Santander in Manhattan, NY, seeks a Sales and Service Banker to build trusted relationships and deliver tailored banking, lending, and investment solutions. You will process teller transactions, promote products, and educate customers on digital tools, while supporting branch goals and delivering exceptional service.

The role emphasizes risk awareness, compliance, and customer loyalty through proactive engagement and community-focused banking.