Personal Banking & Service Advisor

JPMorgan Chase & Co.; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Banker to represent our brand with hospitality, delivering daily banking solutions through Chase Mobile App and in-branch service.

You will build trusted relationships, help clients achieve their financial goals, open new accounts, and assist with transactions while following policies and procedures. The role emphasizes teamwork and accurate cash handling to welcome clients into the branch.

Qualifications

• Client service experience or comparable experience.
• Ability to earn trust and build relationships with clients.
• Strong communication and teamwork skills.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through services.
• Exceed client expectations by handling account servicing and new accounts.
• Educate clients on transactions and digital options like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and offering product solutions.
• Handle branch operations and cash duties following policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Banker to represent our brand with hospitality, delivering daily banking solutions through Chase Mobile App and in-branch service.

You will build trusted relationships, help clients achieve their financial goals, open new accounts, and assist with transactions while following policies and procedures. The role emphasizes teamwork and accurate cash handling to welcome clients into the branch.