Relationship Banker - Elevate Customer Relationships & Digital Banking

Park National Corporation; Zanesville (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Park National Corporation is seeking a front-line Bank Customer Specialist to deliver exceptional service and strengthen customer relationships across our branches in the Park National footprint.

The role emphasizes cross-selling and consultative relationship management, with opportunities to support digital product adoption and daily branch operations. A High School Diploma or GED and 2–4 years in banking or related fields are required.

Qualifications

• High School Diploma or GED required.
• 2-4 years experience in banking, sales, relationship management, or a related field required.

Responsibilities

• Provide exceptional service to customers, prospective customers, and bank associates per Park Promises and Serving More standards.
• Foster and strengthen retail banking customer relationships; resolve basic to moderately complex issues.
• Coordinate sales and relationship management across Banking Center Network, Mortgage Lending, Commercial/Cash Management, Wealth Management.

Skills

Customer service

Written/Verbal communication

Follow directions

Adaptable to change

Basic computer skills

Influence others

Collaborative relationships

Teamwork

Organization/detail oriented

Multitask

Problem solving

Technical knowledge

Creativity

Education

High School Diploma or GED

2-4 years banking/sales/relationship management experience

Job description

Park National Corporation is seeking a front-line Bank Customer Specialist to deliver exceptional service and strengthen customer relationships across our branches in the Park National footprint.

The role emphasizes cross-selling and consultative relationship management, with opportunities to support digital product adoption and daily branch operations. A High School Diploma or GED and 2–4 years in banking or related fields are required.