Personal Banking Relationship Expert

First National Bank of Williamson; Fort Wright (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Critical illness

Pet insurance

401(k)

Paid time off

Holiday schedule

Job summary

First National Bank of Williamson is seeking an Account Relationship Manager to build and maintain strong customer relationships by assisting clients with deposit account openings, maintenance, and consumer lending needs. The role balances sales, service, and compliance to strengthen loyalty and branch growth.

You will educate customers on banking products and digital services while ensuring documentation is accurate and regulatory-compliant, supporting both customer experience and risk

Qualifications

• High school diploma required.
• 2+ years of banking or customer relationship experience.
• Knowledge of consumer banking products and lending procedures.
• Strong computer and system navigation skills.

Responsibilities

• Open and maintain consumer deposit accounts.
• Assist customers with consumer loan applications and processing.
• Educate customers on banking products, digital services, and lending options.
• Identify opportunities to cross-sell additional products and services.
• Ensure compliance with policies, procedures, and regulatory requirements.

Skills

Communication

Relationship building

Sales mindset

Financial consultation

Attention to detail

Confidentiality

Education

High school diploma

Job description

First National Bank of Williamson is seeking an Account Relationship Manager to build and maintain strong customer relationships by assisting clients with deposit account openings, maintenance, and consumer lending needs. The role balances sales, service, and compliance to strengthen loyalty and branch growth.

You will educate customers on banking products and digital services while ensuring documentation is accurate and regulatory-compliant, supporting both customer experience and risk