Personal Banking & Customer Growth Specialist

PNC Financial Services Group, Inc.; Devon (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker in Wayne, PA (Devon Branch) to grow the client base and deepen relationships. You will drive proactive sales, manage the customer experience, and leverage digital tools to offer PNC solutions that meet client needs.

Ideal candidates bring 3+ years of relevant experience, strong customer service, and a proactive sales mindset. This in-office role emphasizes teamwork, compliance, and community engagement at the Devon location.

Qualifications

• 3+ years of related banking experience or equivalent.
• In lieu of a degree, a combination of education and experience may be considered.
• Background checks may be required for licensing and regulatory compliance.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive revenue through proactive sales conversations and lobby engagement.
• Educate customers on PNC solutions and leverage technology to assist transactions.
• Adhere to policies, manage risk, and support branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker in Wayne, PA (Devon Branch) to grow the client base and deepen relationships. You will drive proactive sales, manage the customer experience, and leverage digital tools to offer PNC solutions that meet client needs.

Ideal candidates bring 3+ years of relevant experience, strong customer service, and a proactive sales mindset. This in-office role emphasizes teamwork, compliance, and community engagement at the Devon location.