Personal Banker: Grow Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Thorndale (PA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) with company match

Pension program

Stock purchase plan

Educational assistance

Wellness program

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Thorndale, PA to grow the branch customer base through proactive sales and excellent service.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to expand customer wallet share. The role emphasizes educating customers on PNС solutions, leveraging technology, and delivering a differentiated customer experience while maintaining risk controls and

Qualifications

• 3+ years of experience in banking or financial services.
• Associates degree or equivalent required.
• Strong knowledge of sales and customer service.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Educate customers on PNС solutions and digital tools.

Skills

Customer focus

Sales experience

Banking knowledge

Proactive selling

Customer service

Education

Associates degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Thorndale, PA to grow the branch customer base through proactive sales and excellent service.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to expand customer wallet share. The role emphasizes educating customers on PNС solutions, leveraging technology, and delivering a differentiated customer experience while maintaining risk controls and