Personal Banking Associate — Client Experience Pro

TD Bank Group; Union (NJ); Presencial; USD 33.000 - 43.000; A tiempo parcial

Descripción de la vacante

TD Bank Group is seeking a part-time team member at our Union, NJ location to provide everyday banking services and support consumer account needs. You will engage clients with high-touch service, process transactions, and connect customers with the right TD specialists to help meet their financial goals.

The role requires strong communication, ability to work evenings, weekends, and holidays, and a willingness to learn regulatory requirements.

Formación

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Proficient in Microsoft Office.

Responsabilidades

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that build trust and strengthen relationships.
• Proactively educates clients on banking products and digital capabilities to enhance convenience and save time.
• Engages clients through proactive outreach and referrals to specialists as needed.

Conocimientos

Excellent communication

Strong organization

Problem solving

Microsoft Office

Educación

High school diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

TD Bank Group is seeking a part-time team member at our Union, NJ location to provide everyday banking services and support consumer account needs. You will engage clients with high-touch service, process transactions, and connect customers with the right TD specialists to help meet their financial goals.

The role requires strong communication, ability to work evenings, weekends, and holidays, and a willingness to learn regulatory requirements.