Part-Time Relationship Banker I — Client Banking

TD Bank Group; East Brunswick Township (NJ); On-site; USD 30,000 - 38,000; Part time

Job summary

TD Bank Group in East Brunswick, NJ seeks a part-time Customer Service Associate to manage in-person and phone client interactions, educate clients on banking products, and help coordinate consumer account needs.

You will be the hospitality ambassador for the financial center, delivering accurate information, referrals, and timely follow-up while upholding TD’s risk and regulatory standards.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as the first point of contact for client inquiries, issue resolution, and referrals.
• Educates clients on banking products, services, and digital capabilities.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients by demonstrating empathy and integrity.

Skills

Excellent communication skills

Strong organization skills

Ability to work during operating hours

Problem-solving skills

Microsoft Office proficient

Notary License preferred

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank Group in East Brunswick, NJ seeks a part-time Customer Service Associate to manage in-person and phone client interactions, educate clients on banking products, and help coordinate consumer account needs.

You will be the hospitality ambassador for the financial center, delivering accurate information, referrals, and timely follow-up while upholding TD’s risk and regulatory standards.