Client-Centric Banking Associate II

TD; Union (NJ); On-site; USD 33,000 - 43,000; Full time

Job summary

TD in Union, New Jersey is seeking a client-facing Associate to deliver everyday banking and assist with consumer accounts. You will engage customers with a friendly, professional approach, guide them through basic transactions, and connect them to the right specialists to meet financial goals.

Strong communication, organization, and a willingness to work evenings, weekends, and holidays are essential. Notary license is a plus, with Microsoft Office proficiency supporting daily tasks.

Qualifications

• High school diploma or GED required.
• 1+ years of client-facing experience.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays.
• Strong communication and organizational skills.
• Proficient in Microsoft Office.

Responsibilities

• Provide everyday banking and consumer account support to clients.
• Serve as hospitality ambassador, delivering a high-touch client experience.
• Identify client needs and refer to appropriate partners or specialists.
• Handle routine transactions accurately within established limits.
• Escalate non-standard issues as needed and follow policies.

Skills

Communication

Customer service

Organization

Problem solving

Independence

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD in Union, New Jersey is seeking a client-facing Associate to deliver everyday banking and assist with consumer accounts. You will engage customers with a friendly, professional approach, guide them through basic transactions, and connect them to the right specialists to meet financial goals.

Strong communication, organization, and a willingness to work evenings, weekends, and holidays are essential. Notary license is a plus, with Microsoft Office proficiency supporting daily tasks.