Personal Banker & Teller — Client Care & Banking Operations

Bank Forward; Jamestown (NY); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

FSA

HSA

401k

Life insurance

LTD

Voluntary benefits

Paid time off

Holidays

Extended leave

Stock ownership

Job summary

Bank Forward in Jamestown, NY is seeking a full-time Banking Clerk to assist customers, process transactions, and support daily cash operations. The role involves greeting customers, handling cash securely, and providing referrals for bank products and services.

Responsibilities include reconciling daily reports, balancing the cash drawer, and assisting with vault operations. A high school diploma or GED is required; prior service experience is a plus.

Qualifications

• Greet customers in person or on the phone in a timely, courteous, and professional manner.
• Process customer transactions accurately and efficiently.
• Provide referrals for company products and services through recognizing customer needs.
• Perform bookkeeping reconciliation from daily reports and cash book.
• Secure cash and balance cash drawer daily.
• Maintain vault cash and limits and assist with vault balancing.
• Process and balance daily image and proof transactions.
• Balance, re-fill, and troubleshoot ATM machine errors.

Responsibilities

• Greet customers in person or on the phone in a timely, courteous, and professional manner.
• Process customer transactions accurately and efficiently.
• Provide referrals for company products and services through recognizing customers’ needs.
• Balance and reconcile daily cash and vault transactions.
• Troubleshoot ATM machine errors.

Skills

Customer service

Transaction processing

Product referrals

Cash handling

Vault balancing

ATM troubleshooting

Education

High school diploma or GED

Job description

Bank Forward in Jamestown, NY is seeking a full-time Banking Clerk to assist customers, process transactions, and support daily cash operations. The role involves greeting customers, handling cash securely, and providing referrals for bank products and services.

Responsibilities include reconciling daily reports, balancing the cash drawer, and assisting with vault operations. A high school diploma or GED is required; prior service experience is a plus.