Frontline Banking & Customer Experience Specialist

Builtwell Bank; Mother Lode West (CA); On-site; USD 19,000 - 23,000; Full time

Job summary

Builtwell Bank's Jamestown Branch is seeking a Customer Service Representative to warmly welcome customers and handle their transaction needs while engaging in meaningful conversations to identify additional financial opportunities.

Responsibilities include operating teller windows, answering inquiries, balancing cash, and maintaining security procedures. A high school diploma or GED is required, along with basic computer skills and the ability to stand and lift up to 25 pounds.

Qualifications

• High school diploma or GED.
• Experience handling money and customer service is beneficial.

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community.
• Operate teller window (inside or drive-through) with accuracy, efficiency, professionalism and a positive personality.
• Demonstrate knowledge of available products to answer customer inquiries.
• Balance cash items and reconcile teller activity per branch policies.
• Answer telephone calls in a friendly and professional manner.
• Demonstrate teamwork to help the branch and individual goals exceed.

Skills

Basic computer skills

Cash handling accuracy

Stamina

Security procedures

Education

High school diploma or GED

Job description

Builtwell Bank's Jamestown Branch is seeking a Customer Service Representative to warmly welcome customers and handle their transaction needs while engaging in meaningful conversations to identify additional financial opportunities.

Responsibilities include operating teller windows, answering inquiries, balancing cash, and maintaining security procedures. A high school diploma or GED is required, along with basic computer skills and the ability to stand and lift up to 25 pounds.