Personal Banker II: Trusted Advisor & Solutions

Fifth Third Bank

Frisco (TX)

Hybrid

USD 42,000 - 62,000

Full time

38 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Fifth Third Bank in Frisco, TX is seeking a Personal Banker II to deliver outstanding customer experiences and build lasting relationships with a diverse client base. You will use a consultative approach to identify needs, cross‑sell appropriate products, and guide customers through financial solutions.

The role requires a High School Diploma or GED (or higher), 1 year of customer service (or related degree), and strong communication skills.

Qualifications

Minimum 1 year of customer service experience or college degree/equivalent.
Experience in a sales environment is required; financial industry is a plus.
Ability to analyze credit and financial information.
Strong written and verbal communication skills.
Demonstrates business acumen and sound decision making.

Responsibilities

Create a memorable customer experience by building relationships with a book of business.
Use consultative approach to uncover needs and tailor recommendations.
Maintain knowledge of products, services, and processes.
Collaborate with internal partners to meet customer needs and resolve problems.
Analyze credit data to match customers with appropriate solutions.
Provide support for new technology and banking services.
Adhere to Code of Conduct, policies and compliance requirements.
Perform other duties as assigned.