Personal Banker II - Build Lasting Customer Relationships

Fifth Third

Frisco (TX)

Hybrid

USD 52,000 - 66,000

Full time

7 days ago

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Job summary

Fifth Third Bank in Frisco, TX is seeking a Personal Banker II to deliver an exceptional customer experience by building and maintaining relationships with existing and prospective customers. You will engage customers in person or by phone, identify financial needs, and present solutions across the customer lifecycle using our consultative sales and service process.

The role emphasizes risk awareness and adherence to policies, with collaboration across internal partners to ensure customer

Qualifications

High School Diploma or GED; 1 year of customer service or equivalent experience.
Sales experience preferred; financial services background a plus.
Ability to analyze credit and financial information to match customer needs.
Strong communication and relationship-building skills; adherence to risk policies.

Responsibilities

Create memorable customer experiences by building and maintaining relationships in assigned book of business.
Use consultative approach to uncover needs and tailor recommendations.
Maintain knowledge of products, services, and processes.
Collaborate with internal partners to meet customer needs and resolve issues.
Analyze customer credit data to align to suitable solutions.