Personal Banker II: Growth, Loans & Customer Care

City National Bank Of Wv; Ranson (WV); On-site; USD 36,000 - 46,000; Full time

Job summary

City National Bank is seeking a Personal Banker 2 in Ranson, WV, on-site. This role focuses on delivering exceptional customer service, recommending banking products, and building lasting customer relationships.

Responsibilities include processing loan applications, promoting services, and maintaining accurate records while complying with regulations. Previous banking or sales experience is a plus.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication skills, both verbal and written.
• Proficient with computers and banking software.
• Ability to work in a fast-paced environment.
• Previous customer service experience is a plus.
• Sales experience is a plus.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues.
• Identify customer needs to recommend banking products.
• Promote and sell bank products to customers.
• Develop and maintain customer relationships and seek referrals.
• Assist with loan applications and close retail loans as needed.
• Maintain accurate customer records in compliance with regulations.
• Collaborate with internal teams to resolve complex issues.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Computer skills

Adaptability

Education

High school diploma or equivalent

College degree preferred

Job description

City National Bank is seeking a Personal Banker 2 in Ranson, WV, on-site. This role focuses on delivering exceptional customer service, recommending banking products, and building lasting customer relationships.

Responsibilities include processing loan applications, promoting services, and maintaining accurate records while complying with regulations. Previous banking or sales experience is a plus.