Personal Banker II: Growth & Client Relationships

Fifth Third; Indianapolis (IN); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Fifth Third Bank is seeking a Personal Banker Associate II to join our Lawrence/Indianapolis area team. The program path includes onboarding, rotations, and certification to advance into Retail Personal Banker roles, focusing on deposits, loans, and fee-based services with an emphasis on cross-selling and customer care.

The role requires strong sales aptitude, financial literacy, and professional representation of the bank.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• S.A.F.E. Act registration at the time of employment through the NMLS.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and promote suitable solutions.
• Proactively reach out to customers for periodical financial reviews and referrals.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Coordinate with Mortgage, Small Business, Commercial and Investment partners to provide holistic solutions.
• Meet/exceed customer experience and production goals and support revenue growth.
• Guide CSRs on sales and referral processes.
• Maintain confidentiality and adhere to policies and procedures.

Skills

Sales experience

Customer relationship

Financial math

Communication

Education

College degree or relevant experience

Job description

Fifth Third Bank is seeking a Personal Banker Associate II to join our Lawrence/Indianapolis area team. The program path includes onboarding, rotations, and certification to advance into Retail Personal Banker roles, focusing on deposits, loans, and fee-based services with an emphasis on cross-selling and customer care.

The role requires strong sales aptitude, financial literacy, and professional representation of the bank.