Personal Banker II — Flexible Float Role

First Community Bank; Bristol (CO); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

First Community Bank is seeking a Personal Banker II - Float to deliver accurate information on products, handle inquiries, and resolve complaints. You will promote cordial customer relationships, assist with account openings, and support teller functions while adhering to bank policies. Strong communication and problem-solving are essential.

The role emphasizes customer-first service, compliance, and active participation in branch operations and marketing efforts to grow the customer base.

Qualifications

• High school diploma or equivalent.
• Three years of banking experience in account opening, servicing, and maintenance.
• Proven customer service track record and strong communication.
• Proficiency with banking platforms and office software.
• Ability to lift up to 25 pounds and stand for extended periods.
• Willingness to travel as needed.

Responsibilities

• Establish relationships with customers and resolve inquiries for satisfaction.
• Inform customers about banking products and cross-sell when appropriate.
• Provide account information and history to customers.
• Ensure compliance with bank policies and regulatory guidelines.
• Protect customers' confidential information and data.
• Assist with teller duties and cash handling as needed.
• Support branch operations and participate in marketing campaigns.
• Refer customers to banking partners such as Wealth, Mortgage, and Treasury Services.

Skills

Listening skills

Customer service

Communication skills

Negotiation

Attention to detail

Proficient with banking software

Ability to lift 25 lbs

Computer proficiency

Travel willingness

Education

High school diploma

Tools

Silverlake Teller

OWL workflow

Synergy

Job description

First Community Bank is seeking a Personal Banker II - Float to deliver accurate information on products, handle inquiries, and resolve complaints. You will promote cordial customer relationships, assist with account openings, and support teller functions while adhering to bank policies. Strong communication and problem-solving are essential.

The role emphasizes customer-first service, compliance, and active participation in branch operations and marketing efforts to grow the customer base.