Floating Personal Banker II - Customer Growth

Greek Peak Mountain Resort; North Attleborough (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

First Community Bank is seeking a Personal Banker II - Float to provide customers with accurate information about products, handle inquiries, and resolve complaints while upholding the bank's image. Responsibilities include opening new accounts, cross-selling banking products, assisting with consumer loans, teller duties, and supporting branch goals.

The role requires a high school diploma and 3 years of banking experience, with strong communication and problem-solving skills and some travel as

Qualifications

• High school diploma or equivalent required.
• Three years of banking experience in account opening, servicing, and maintenance.
• Proven customer service excellence and strong communication abilities.
• Experience with banking platforms and common office software.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Establish cordial relationships with customers and respond promptly to inquiries.
• Inform and suggest new banking products to customers.
• Open new accounts and service existing accounts per procedures.
• Provide customers with account information, balances and transaction history.
• Ensure compliance with bank policies and regulatory guidelines.
• Promote the Tell-A-Friend program and guide customers through digital banking options.
• Perform teller duties accurately; manage cash drawer and deposits.

Skills

Active listening

Customer service

Communication skills

Detail oriented

Sales orientation

Cash handling

Education

High school diploma or equivalent

Tools

Banking platforms

Office software

Job description

First Community Bank is seeking a Personal Banker II - Float to provide customers with accurate information about products, handle inquiries, and resolve complaints while upholding the bank's image. Responsibilities include opening new accounts, cross-selling banking products, assisting with consumer loans, teller duties, and supporting branch goals.

The role requires a high school diploma and 3 years of banking experience, with strong communication and problem-solving skills and some travel as