Personal Banker II: Build Lasting Customer Relationships

Fifth Third Bank; Farmington Hills (MI); On-site; USD 40,000 - 56,000; Full time

Job summary

Fifth Third Bank in Farmington Hills, MI seeks a Personal Banker II to deliver exceptional customer experiences and build lasting relationships. You will assess financial needs, offer tailored solutions, and work with partners to ensure seamless service while adhering to risk and ethics standards.

The role involves potential travel within the Bancorp footprint and participation in incentive plans. Applicants should have a High School Diploma or GED, 1 year of customer service, and a sales

Qualifications

• High School Diploma or GED required or equivalent military experience.

Responsibilities

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach.
• Use of a consultative approach to uncover needs and tailor recommendations.
• Maintain working knowledge of products and services offered.
• Collaborate with internal partners to meet customer needs and resolve problems.
• Analyze customer credit data to ensure suitable solutions.
• Provide customer support reinforcing the value of technology.
• Adhere to Code of Business Conduct and Ethics and policies.

Skills

Customer service

Sales experience

NMLS registration

Credit analysis

Education

High School Diploma or GED

Job description

Fifth Third Bank in Farmington Hills, MI seeks a Personal Banker II to deliver exceptional customer experiences and build lasting relationships. You will assess financial needs, offer tailored solutions, and work with partners to ensure seamless service while adhering to risk and ethics standards.

The role involves potential travel within the Bancorp footprint and participation in incentive plans. Applicants should have a High School Diploma or GED, 1 year of customer service, and a sales