Personal Banker I — Launch Your Banking Career

Fifth Third Bank; Sterling Heights (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in Michigan. After 4-8 weeks of onboarding, you rotate through operations and Sales & Service and earn a certification to move into the Retail Personal Banker role.

The role emphasizes consultative sales, customer profiling, and building relationships to meet financial needs while processing teller transactions and contributing to bank-wide goals.

Qualifications

• College degree or work experience providing transferrable skills, or a combination of education and experience.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to refer customers for holistic financial solutions.
• Meet or exceed customer experience and production goals and contribute to revenue growth.
• Guide CSRs in sales and referral processes.
• Maintain professionalism and confidentiality; follow Code of Conduct and policies.
• Open/close Financial Center or Bank Mart as directed; stay current on procedures to mitigate risk.

Skills

Sales oriented

Customer service

Communication skills

Education

College degree or equivalent

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in Michigan. After 4-8 weeks of onboarding, you rotate through operations and Sales & Service and earn a certification to move into the Retail Personal Banker role.

The role emphasizes consultative sales, customer profiling, and building relationships to meet financial needs while processing teller transactions and contributing to bank-wide goals.