Personal Banker: Launch Your Financial Career

Fifth Third; Holiday Hills (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank in the United States seeks candidates for a Retail Personal Banker I role. Selected hires complete a 4-8 week onboarding with rotations in operations and Sales & Service, ending in a certification to advance within the Personal Banker family.

The role emphasizes consultative selling to identify and meet customers' financial needs, acquiring new households, and deepening relationships while handling teller duties and contributing to risk management and branch goals.

Qualifications

• College degree or transferable work experience required.
• Experience in financial industry preferred.
• Sales activities to acquire new customers and cross-sell.
• Ability to analyze credit and financial information.
• Professional appearance and communication skills.
• Understanding Retail policies; use good judgment.

Responsibilities

• Use the consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and propose solutions.
• Utilize CAMP and Marketing tools to set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions.
• Meet/exceed customer experience and production goals; drive revenue.
• Guide CSRs on sales and referral processes.
• Promote customer satisfaction with a professional demeanor.
• Protect confidentiality and follow policies and ethics.
• Open/close processes for Financial Center or Bank Mart as directed.

Skills

College degree or transferrable skills

Financial industry experience

Sales aptitude

Credit/financial analysis

Professional appearance & comms

Retail policies knowledge

S.A.F.E. Act registration

Education

College degree or equivalent experience

Job description

Fifth Third Bank in the United States seeks candidates for a Retail Personal Banker I role. Selected hires complete a 4-8 week onboarding with rotations in operations and Sales & Service, ending in a certification to advance within the Personal Banker family.

The role emphasizes consultative selling to identify and meet customers' financial needs, acquiring new households, and deepening relationships while handling teller duties and contributing to risk management and branch goals.