Personal Banker I: Launch Your Banking Career

Fifth Third Bank; Owosso (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Owosso, MI invites applications for a Retail Personal Banker I through a 9-week onboarding and education program. The role focuses on consultative sales, new households, and deepening relationships while handling teller tasks.

Rotations in operations and Sales & Service are included, with a certification at the end to advance within the Retail Personal Banker family. The program prepares candidates to meet risk, policy, and customer-experience expectations while working in a

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Sales activities to acquire new consumer households and cross-sell to existing customers.
• Ability to analyze credit and financial information.
• Represent Fifth Third Bank professionally in appearance and communication.
• Knowledge of Retail policies and procedures.
• S.A.F.E. Act / NMLS registration required at employment.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and propose suitable solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Coordinate with Mortgage, Small Business, Commercial and Investment partners.
• Meet or exceed customer experience and production goals.
• Guide CSRs on sales and referrals.
• Promote customer satisfaction with professionalism.
• Follow policies and protect confidentiality.
• Open/close Financial Center or Bank Mart as directed.

Skills

College degree

Transferrable skills

Financial industry experience

Sales aptitude

Advanced math skills

Professional presentation

Retail policies knowledge

NMLS/SAFE registration

Education

College degree or equivalent

Job description

Fifth Third Bank in Owosso, MI invites applications for a Retail Personal Banker I through a 9-week onboarding and education program. The role focuses on consultative sales, new households, and deepening relationships while handling teller tasks.

Rotations in operations and Sales & Service are included, with a certification at the end to advance within the Retail Personal Banker family. The program prepares candidates to meet risk, policy, and customer-experience expectations while working in a