Personal Banker I: Rotational Training

Fifth Third Bank; Ann Arbor (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank in Ann Arbor is launching a Retail Personal Banker I program, with a 4-8 week onboarding and rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker family. The role emphasizes consultative selling and proactive financial needs assessment to build new households and deepen relationships.

The position requires cross-selling, collaboration with partners, and adherence to risk and ethical guidelines while handling teller duties and

Qualifications

• College degree or work experience providing transferrable skills.
• Ability to demonstrate understanding of basic math for financial data.

Responsibilities

• Use consultative sales process and needs assessment to identify customer financial needs.
• Maintain knowledge of retail products/services and recommend solutions.
• Cross-sell to an existing customer base and participate in outside sales activities.
• Partner with Mortgage, Small Business, Commercial teams to refer customers.
• Meet/exceed customer experience and production goals.

Skills

Sales skills

Customer relationships

Communication

Numerical ability

Education

College degree or transferrable experience

Job description

Fifth Third Bank in Ann Arbor is launching a Retail Personal Banker I program, with a 4-8 week onboarding and rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker family. The role emphasizes consultative selling and proactive financial needs assessment to build new households and deepen relationships.

The position requires cross-selling, collaboration with partners, and adherence to risk and ethical guidelines while handling teller duties and