Retail Personal Banker I | Consultative Sales & Growth

Fifth Third; Owosso (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank in Owosso, MI is launching a Retail Personal Banker I track with a 9-week onboarding and rotations in operations and sales. The program validates skills via a certification, enabling delivery of consultative financial solutions to customers and prospects.

The role focuses on acquiring new households, deepening relationships, processing teller transactions, and supporting platform staff while adhering to risk, ethics, and program guidelines.

Qualifications

• College degree or work experience providing transferable skills.
• Financial services experience preferred.
• Ability to perform sales activities and cross-sell.
• S.A.F.E. Act registration required at time of employment.

Responsibilities

• Use consultative sales process to build customer profiles and identify current and future financial needs.
• Maintain knowledge of Retail consumer and small business products/services and propose suitable solutions.
• Set appointments for periodic financial reviews using approved tools.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with assigned partners to provide holistic financial solutions.

Skills

Consultative selling

Financial needs analysis

Customer service

Cross-selling

Education

College degree or work experience providing transferable skills

Job description

Fifth Third Bank in Owosso, MI is launching a Retail Personal Banker I track with a 9-week onboarding and rotations in operations and sales. The program validates skills via a certification, enabling delivery of consultative financial solutions to customers and prospects.

The role focuses on acquiring new households, deepening relationships, processing teller transactions, and supporting platform staff while adhering to risk, ethics, and program guidelines.