Personal Banker I: Growth & Client Relationships

Ameris Bank; Sugar Hill (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Sick and Vacation Leave

Volunteer/Service Day

Education Assistance

Employee Resource Groups

Job summary

Ameris Bank in Sugar Hill is seeking a customer-focused Personal Banker to help clients grow and protect their finances. You will conduct customer financial profiles, identify needs, and cross-sell banking products to attract, expand, and retain relationships.

You will open and service accounts, maintain product knowledge, and support branch sales and service goals while delivering excellent customer service and ethical banking.

Qualifications

• Customer financial profiles; cross-sell and upsell opportunities.
• 2+ years of customer service experience required.
• 1+ years of retail banking experience required.
• Cash handling experience preferred.
• Cross selling experience preferred.
• Consumer credit experience preferred.
• Platform banking experience preferred.

Responsibilities

• Grow banking center relationships through high-value client service.
• Educate customers, resolve issues, and solicit loyalty.
• Apply need-based sales techniques and identify products.
• Open new accounts and service existing ones.
• Meet sales and service goals; mentor colleagues as needed.
• Support branch by providing back-up and training.

Skills

Customer service

Communication

PC skills

Google Docs

Office suite

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

Ameris Bank in Sugar Hill is seeking a customer-focused Personal Banker to help clients grow and protect their finances. You will conduct customer financial profiles, identify needs, and cross-sell banking products to attract, expand, and retain relationships.

You will open and service accounts, maintain product knowledge, and support branch sales and service goals while delivering excellent customer service and ethical banking.