Relationship Banker & Growth Advisor

Ameris Bank; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Time Off & Holidays

Education Assistance

Job summary

Ameris Bank is seeking a customer-focused banking professional to act as a consultant for clients, performing financial profiles and identifying needs for cross-selling opportunities. The role aims to attract, expand, and retain customer relationships and contribute to the branch's financial growth.

Key responsibilities include educating clients, resolving issues, and promoting banking products while maintaining service quality and regulatory adherence.

Qualifications

• 2 or more years of customer service experience required.
• 1 or more years of retail banking experience required.
• Cash handling experience preferred.
• Cross selling experience preferred.
• Consumer credit experience preferred.
• Platform banking experience preferred.

Responsibilities

• Grow the banking center's financial relationships by establishing, expanding, and retaining high-value consumer and business client relationships.
• Proactively communicate with clients to educate, resolve issues, develop loyalty and solicit feedback to improve bank performance.
• Apply need-based sales techniques and conduct customer financial profiles to attract and retain client relationships by identifying products and services.
• Maintain working knowledge of banking products and promotions and open or service accounts as needed.
• Provide backup support to other branches and may mentor colleagues.

Skills

Customer-focused

Communication skills

PC proficiency

Google Docs & MS Office

Education

High school diploma or GED

Bachelor’s degree in finance or related field

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank is seeking a customer-focused banking professional to act as a consultant for clients, performing financial profiles and identifying needs for cross-selling opportunities. The role aims to attract, expand, and retain customer relationships and contribute to the branch's financial growth.

Key responsibilities include educating clients, resolving issues, and promoting banking products while maintaining service quality and regulatory adherence.