Personal Banker I — Customer-Driven Banking & Growth

Frost Bank; Houston (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Referral bonus

Job summary

Frost Bank in Houston is seeking a Personal Banker I to serve as a main point of contact for customers, handling deposits, loans, and service inquiries. You will also perform teller duties, maintain cash on hand, and assist clients with financial guidance, building trust and lasting relationships.

The role emphasizes integrity, helpfulness, and proactive problem solving within a fast-paced banking environment in Westchase.

Qualifications

• Exceptional customer service skills.
• Proficiency with Microsoft applications.
• Excellent written and verbal communication skills.
• Cash-handling experience.
• College hours or coursework.
• Experience dealing with fraud and protecting customers’ money.

Responsibilities

• Provide coverage in both personal banking and teller services.
• Educate customers on deposits and loans and assist with service issues.
• Maintain proper cash on hand and perform teller settlements.
• Develop relationships with clients and be their point of contact.
• Follow bank policies and risk, including loss prevention and regulatory rules.

Skills

Customer service

Microsoft Office

Communication

Cash handling

Relationship building

Education

College hours

Job description

Frost Bank in Houston is seeking a Personal Banker I to serve as a main point of contact for customers, handling deposits, loans, and service inquiries. You will also perform teller duties, maintain cash on hand, and assist clients with financial guidance, building trust and lasting relationships.

The role emphasizes integrity, helpfulness, and proactive problem solving within a fast-paced banking environment in Westchase.