Personal Banker I — Relationship Builder

Frost; Bee Cave (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Holiday and paid time off

Tuition reimbursement

Employee wellness program

Job summary

Frost is seeking a Personal Banker I in Texas to be the first point of contact for customers, delivering friendly service and trusted guidance across deposits, loans, and account maintenance. You will handle teller duties and build lasting client relationships in a growth-focused banking environment.

You’ll grow through training in personal banking and teller operations, maintaining high standards of integrity and customer care while helping clients navigate their financial journeys.

Qualifications

• Exceptional customer service skills.
• Proficiency in Microsoft applications.
• Excellent written and verbal communication skills.

Responsibilities

• Provide coverage in both personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits, loans and account maintenance
• Use good judgment in every situation and act with integrity
• Provide teller services: deposits, payments, and check cashing per bank policies
• Maintain cash on hand and complete daily teller settlements
• Manage risk and practice loss prevention
• Attend teller and personal banking training to stay current on policies and regulations
• Develop relationships with clients and be their point of contact for financial needs
• Provide advice and guidance to help people along their financial journey
• Act with integrity, caring, and excellence to achieve all-win outcomes

Skills

Customer service

MS Office

Verbal communication

Written communication

Tools

Microsoft Office

Job description

Frost is seeking a Personal Banker I in Texas to be the first point of contact for customers, delivering friendly service and trusted guidance across deposits, loans, and account maintenance. You will handle teller duties and build lasting client relationships in a growth-focused banking environment.

You’ll grow through training in personal banking and teller operations, maintaining high standards of integrity and customer care while helping clients navigate their financial journeys.