Relationship-Driven Personal Banker I

Frost; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Generous paid time off

Job summary

Frost in Dallas is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted banking experiences with integrity. You will handle deposits, loans guidance, and teller duties while building lasting relationships with clients across generations.

The role emphasizes empathetic problem-solving, adherence to policies, and a commitment to accurate, compliant service. Join a legacy bank focused on community and growth, with opportunities for training and advancement.

Qualifications

• Required Availability: Monday–Friday, 7:45am–6:15pm with Rotating Saturdays, 8:45am–1:15pm
• Exceptional customer service skills
• Proficiency in Microsoft applications
• Excellent written and verbal communication skills

Responsibilities

• Provide coverage in personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits and loans and assist with service or account maintenance issues
• Use good judgment and act with integrity to protect customers and Frost
• Provide teller services including deposits, payments, and check cashing in line with bank policies
• Maintain cash on hand and perform daily teller settlements
• Manage risk and participate in loss prevention
• Attend teller and personal banking training to stay current on policies and regulations
• Develop relationships with clients and serve as their point of contact
• Offer advice and guidance to help customers on their financial journey
• Act with Integrity, Caring, and Excellence to achieve win-win outcomes

Skills

Exceptional customer service skills

Proficiency in Microsoft applications

Excellent written and verbal comunic

Availability schedule adherence

Tools

Microsoft Office

Job description

Frost in Dallas is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted banking experiences with integrity. You will handle deposits, loans guidance, and teller duties while building lasting relationships with clients across generations.

The role emphasizes empathetic problem-solving, adherence to policies, and a commitment to accurate, compliant service. Join a legacy bank focused on community and growth, with opportunities for training and advancement.