Personal Banker I - Consultative Sales & Customer Growth

Fifth Third; Cadillac (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Cadillac, MI seeks a Retail Personal Banker I to join a structured onboarding program and rotate through operations and Sales & Service. You’ll build customer relationships, cross-sell products, and process teller transactions while adhering to bank policies and risk controls.

The position emphasizes a consultative sales approach, strong customer service, and compliance with the NMLS/S.A.F.E.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell.
• Ability to professionally represent Fifth Third Bank in appearance and communication.
• Understanding of advanced math functions for credit/financial analysis.
• S.A.F.E. Act registration via NMLS required.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of retail products/services and recommend solutions.
• Proactively reach out to customers for financial reviews and set appointments.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions and referrals.
• Assist in opening/closing processes and process loans/accounts as needed.

Skills

Sales aptitude

Communication skills

Math ability

Education

College degree

Tools

NMLS registration knowledge

Job description

Fifth Third Bank in Cadillac, MI seeks a Retail Personal Banker I to join a structured onboarding program and rotate through operations and Sales & Service. You’ll build customer relationships, cross-sell products, and process teller transactions while adhering to bank policies and risk controls.

The position emphasizes a consultative sales approach, strong customer service, and compliance with the NMLS/S.A.F.E.