Retail Personal Banker I – Training & Growth

Fifth Third Bank; Cadillac (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Fifth Third Bank in Cadillac, Michigan is launching a Retail Personal Banker I program designed to train you through a 4-8 week onboarding with rotations in operations and Sales & Service. The Personal Banker I will build customer profiles and identify financial needs using consultative selling techniques, while processing teller transactions as part of the platform team.

The program leads to a Retail Personal Banker I position within the Financial Center, emphasizing cross-selling,

Qualifications

• Experience in customer-facing roles with sales aptitude.
• Ability to discuss financial needs and recommend solutions.
• Strong verbal and written communication skills.
• Willingness to travel within the affiliate for training.

Responsibilities

• Use consultative sales process to identify customer financial needs.
• Cross-sell Retail products to new and existing customers.
• Assist with teller transactions and service requests.
• Collaborate with partners (Mortgage, Small Business, Commercial and Investment) to provide holistic financial solutions.
• Maintain customer confidentiality and adhere to bank policies.

Skills

Sales experience

Customer service

Communication skills

Consultative sales

Education

College degree or work experience

Job description

Fifth Third Bank in Cadillac, Michigan is launching a Retail Personal Banker I program designed to train you through a 4-8 week onboarding with rotations in operations and Sales & Service. The Personal Banker I will build customer profiles and identify financial needs using consultative selling techniques, while processing teller transactions as part of the platform team.

The program leads to a Retail Personal Banker I position within the Financial Center, emphasizing cross-selling,