Personal Banker I: Consultative Sales & Growth

Fifth Third Bank; Romulus (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank in Melvindale, Michigan, is seeking a Personal Banker I after a 4-8 week onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales to meet customer financial needs and cross-sell, while processing teller transactions as part of the platform staff.

The position emphasizes risk-aware behavior, customer experience, and advancement through the Retail Personal Banker family, with strong associates support and career development

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to cross-sell to existing customers.
• Strong math for analyzing credit and financial information.
• Professional appearance and verbal/written communication.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales process and financial needs assessment to identify customer needs.
• Maintain knowledge of Retail products/services and recommend appropriate solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Open/close Financial Center or Bank Mart as directed by the manager.
• Mitigate fraudulent activity and maintain risks within policy.

Skills

Sales skills

Customer service

Communication

Financial literacy

Education

College degree

Job description

Fifth Third Bank in Melvindale, Michigan, is seeking a Personal Banker I after a 4-8 week onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales to meet customer financial needs and cross-sell, while processing teller transactions as part of the platform staff.

The position emphasizes risk-aware behavior, customer experience, and advancement through the Retail Personal Banker family, with strong associates support and career development