Personal Banker I: Trusted Advisor & Customer Champion

Frost; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Job summary

Frost is seeking a Personal Banker I to be the first point of contact for customers, building trust and long-term relationships while delivering a banking experience grounded in integrity and care.

You will handle deposits, loans, and service issues, while maintaining compliance and risk controls. Frost offers a range of benefits and a legacy of community-focused banking since 1868, with opportunities to grow within the team.

Qualifications

• Exceptional customer service skills.
• Proficiency in Microsoft applications.
• Excellent written and verbal communication skills.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate customers on deposits and loans and assist with service or account maintenance issues.
• Use sound judgment and integrity in every interaction to serve customers well.
• Provide teller services including deposits, payments, and check cashing per policy.

Skills

Exceptional customer service

Microsoft Office

Written and verbal communication

Job description

Frost is seeking a Personal Banker I to be the first point of contact for customers, building trust and long-term relationships while delivering a banking experience grounded in integrity and care.

You will handle deposits, loans, and service issues, while maintaining compliance and risk controls. Frost offers a range of benefits and a legacy of community-focused banking since 1868, with opportunities to grow within the team.