Personal Banker I — Trusted Banking Advisor

Frost Bank; Mesquite (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Tuition reimbursement

Job summary

Frost Bank in Texas is seeking a Personal Banker I to serve as the first point of contact for customers, delivering friendly, trustworthy service and helping them with deposits, loans, and account issues.

You’ll provide teller services, support daily transactions, follow bank policies, and build relationships with clients while upholding Frost’s values of integrity, caring, and excellence in every interaction.

Qualifications

• Strong customer service skills required.
• Excellent written and verbal communication abilities.
• Experience with deposits, loans, and address-based account maintenance tasks.

Responsibilities

• Provide coverage in both personal banking and teller services while meeting performance standards.
• Educate and advise customers on deposits and loans and support service or account maintenance issues.
• Demonstrate integrity and act in the customer’s best interest in every situation.
• Provide teller services, including deposits, payments, and check cashing in line with bank policies.
• Maintain cash on hand and complete daily teller settlement and transaction proofs.
• Assist with risk management and loss prevention practices.
• Participate in teller and personal banking training to stay current with policies and laws.

Skills

Customer service

Communication

Cash handling

Fraud awareness

Attention to detail

Education

College hours

Tools

Microsoft Office

Job description

Frost Bank in Texas is seeking a Personal Banker I to serve as the first point of contact for customers, delivering friendly, trustworthy service and helping them with deposits, loans, and account issues.

You’ll provide teller services, support daily transactions, follow bank policies, and build relationships with clients while upholding Frost’s values of integrity, caring, and excellence in every interaction.