Personal Banker: Growth & Customer Solutions

PNC Financial Services Group, Inc.; Roebuck (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Birmingham, AL. The role focuses on expanding the branch customer base through proactive sales and exceptional service, driving customer loyalty with tailored PNC solutions.

The position emphasizes educating customers on financial options, leveraging technology, and maintaining risk controls while delivering a differentiated customer experience. An Associates degree and relevant experience are typical requirements.

Qualifications

• Associates or equivalent degree required.
• Typically 3+ years' experience; related experience or product knowledge may be considered in lieu of a degree.
• Ability to learn and leverage PNC products to meet customer financial needs.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.

Skills

Customer service

Sales

Prospecting

Relationship building

Communication

Digital banking tools

Education

Associates degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Birmingham, AL. The role focuses on expanding the branch customer base through proactive sales and exceptional service, driving customer loyalty with tailored PNC solutions.

The position emphasizes educating customers on financial options, leveraging technology, and maintaining risk controls while delivering a differentiated customer experience. An Associates degree and relevant experience are typical requirements.