Personal Banker: Elevate Customer Financial Wellness

PNC Financial Services Group, Inc.; Wildwood (MO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Birmingham, AL is seeking a Personal Banker to acquire and deepen the branch customer base while delivering proactive sales and service.

You will collaborate with ecosystem partners to grow share of wallet, guide customers through PNC solutions, and uphold strong customer-centric service. This role sits within PNC's Retail Banking organization in-office environment.

Qualifications

• Associates or equivalent degree and related experience, or a comparable combination of education and experience.
• Typically requires 3+ years experience in banking/retail sales or service.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Position PNC solutions to drive new revenue and customer loyalty.
• Educate customers on options for managing financial transactions with PNC tools.

Skills

Customer Service

Sales Skills

Communication

Financial Knowledge

Relationship Building

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in Birmingham, AL is seeking a Personal Banker to acquire and deepen the branch customer base while delivering proactive sales and service.

You will collaborate with ecosystem partners to grow share of wallet, guide customers through PNC solutions, and uphold strong customer-centric service. This role sits within PNC's Retail Banking organization in-office environment.