Customer-Focused Relationship Banker

Fairygodboss; Birmingham (AL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Pension and stock purchase plans

Job summary

PNC is seeking a Personal Banker in Birmingham, AL, to grow the branch customer base and enhance the customer financial wellbeing. You will lead proactive sales conversations, engage customers in-branch, and educate them on PNC digital tools to improve their banking experience.

Candidate with 3+ years in banking and an associates or equivalent degree is preferred; strong customer service and risk awareness are essential in a fast-paced branch environment.

Qualifications

• Associates or equivalent degree and 3+ years experience; in lieu of degree, a comparable combination may be considered.
• No specific certifications required, but financial services knowledge is valued.

Responsibilities

• Acquires and deepens branch customer base through proactive sales and service activities.
• Delivers a full PNC conversation to identify and lead to appropriate solutions.
• Leverages partnerships to grow customer share of wallet and loyalty.
• Performs lobby engagement and educates customers on digital tools for transactions.
• Manages risk and adheres to policies to ensure accurate daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

3+ years experience

Job description

PNC is seeking a Personal Banker in Birmingham, AL, to grow the branch customer base and enhance the customer financial wellbeing. You will lead proactive sales conversations, engage customers in-branch, and educate them on PNC digital tools to improve their banking experience.

Candidate with 3+ years in banking and an associates or equivalent degree is preferred; strong customer service and risk awareness are essential in a fast-paced branch environment.