Personal Banker: Grow Relationships & Revenue

PNC; Birmingham (AL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Job summary

PNC is seeking a Personal Banker to join its Retail Banking team in Birmingham, AL. This in-office role focuses on acquiring and deepening relationships through proactive sales, superior service, and collaboration with ecosystem partners.

The position emphasizes customer financial wellbeing and loyalty. The role requires 3+ years of experience, an associates or equivalent degree (or acceptable alternative), and adherence to risk and regulatory requirements.

Qualifications

• 3+ years of experience in banking or retail financial services.
• Associates or equivalent degree preferred; no degree acceptable with related experience.
• Background checks will be conducted as required by regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Delivers a full PNC conversation with every client interaction to identify suitable solutions.
• Manages risk by adhering to policies and procedures and supporting branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

No Degree

Job description

PNC is seeking a Personal Banker to join its Retail Banking team in Birmingham, AL. This in-office role focuses on acquiring and deepening relationships through proactive sales, superior service, and collaboration with ecosystem partners.

The position emphasizes customer financial wellbeing and loyalty. The role requires 3+ years of experience, an associates or equivalent degree (or acceptable alternative), and adherence to risk and regulatory requirements.