Personal Banker: Growth & Customer Experience

PNC; Niles (OH); Presencial; USD 41.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid time off

Parental leave

Descripción de la vacante

PNC is seeking a Personal Banker in the McKinley Branch at Niles, OH to strengthen customer relationships and expand the bank's wallet share. You’ll deliver proactive sales and service, guiding clients through PNC solutions to meet financial goals and enhance loyalty.

The role is in-office, with emphasis on customer experience, risk awareness, and collaboration with ecosystem partners. Prior branch experience is valued and compensation is based on geographic market realities.

Formación

• Associates or equivalent degree typically required with related experience.
• 3+ years of experience commonly required for this level.
• In lieu of a degree, a combination of education, certifications and experience may be considered.

Responsabilidades

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive sales conversations via a defined process, including outbound calls and lobby engagement.
• Educate customers on PNC solutions to meet financial needs and grow share of wallet.
• Assist in branch operations and manage risk following policies and procedures.

Conocimientos

Banking

Customer Service

Customer Experience

Accountability

Proactive Sales

Identifying Opportunities

Leveraging Technology

Communication

Descripción del empleo

PNC is seeking a Personal Banker in the McKinley Branch at Niles, OH to strengthen customer relationships and expand the bank's wallet share. You’ll deliver proactive sales and service, guiding clients through PNC solutions to meet financial goals and enhance loyalty.

The role is in-office, with emphasis on customer experience, risk awareness, and collaboration with ecosystem partners. Prior branch experience is valued and compensation is based on geographic market realities.