Client-Focused Personal Banker

PNC Bank NA; New Mexico; On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Personal Banker for the McKinley Branch in the Retail Branch Banking organization, based in Niles, OH. The role focuses on proactively acquiring and deepening the customer base, driving sales, and delivering a full PNC conversation to identify suitable solutions.

Responsibilities include educating customers on managing financial transactions with technology, fostering loyalty, and collaborating with ecosystem partners to grow wallet share.

Qualifications

• Roles typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Education: No Degree

Responsibilities

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker for the McKinley Branch in the Retail Branch Banking organization, based in Niles, OH. The role focuses on proactively acquiring and deepening the customer base, driving sales, and delivering a full PNC conversation to identify suitable solutions.

Responsibilities include educating customers on managing financial transactions with technology, fostering loyalty, and collaborating with ecosystem partners to grow wallet share.