Personal Banker: Grow Wallet Share & Customer Trust

PNC; Willow Street (PA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Job summary

PNC is seeking a Personal Banker for the Kendig Square Branch in Willow Street, PA. You will acquire and deepen the branch customer base, delivering proactive sales and service to improve customers' financial wellbeing.

In an in-office role, you will work with ecosystem partners to grow share of wallet, present PNC solutions, and ensure a positive customer experience while adhering to risk and policy guidelines.

Qualifications

• Associates or equivalent degree typically required; related experience may be considered in lieu of degree.
• 3+ years experience in banking or financial services preferred.
• Strong customer service and sales skills with ability to identify opportunities.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and deliver a full PNC conversation to identify solutions.
• Create customer loyalty and grow share of wallet by delivering a differentiated customer experience.
• Apply product and procedural knowledge to solve customer problems.
• Maintain risk controls and support branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker for the Kendig Square Branch in Willow Street, PA. You will acquire and deepen the branch customer base, delivering proactive sales and service to improve customers' financial wellbeing.

In an in-office role, you will work with ecosystem partners to grow share of wallet, present PNC solutions, and ensure a positive customer experience while adhering to risk and policy guidelines.