Personal Banker: Grow Relationships & Revenue

PNC Financial Services Group, Inc.; Florence (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Vacation days

Job summary

PNC's Florence, KY location is seeking a Personal Banker for its in-office Retail Branch team. You will acquire and deepen the customer base, drive proactive sales, and deliver a full PNC conversation to identify the right solutions for customers.

Responsibilities include managing the customer experience, leveraging ecosystem partners, and educating clients on digital tools to enhance financial wellbeing. Visa sponsorship is not offered, and background checks apply.

Qualifications

• Knowledge of banking products and customer care.
• Experience in consumer financial services is a plus.
• Ability to learn internal systems and process access.]
• Strong communication and relationship-building skills.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via internal and outbound interactions with a defined sales process.
• Create customer loyalty and grow share of wallet by delivering differentiated experiences.
• Educate customers on managing financial transactions using technology and resources.
• Apply product knowledge to identify and solve customer problems to drive loyalty.
• Adhere to policies and manage risk with sound judgment in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Florence, KY location is seeking a Personal Banker for its in-office Retail Branch team. You will acquire and deepen the customer base, drive proactive sales, and deliver a full PNC conversation to identify the right solutions for customers.

Responsibilities include managing the customer experience, leveraging ecosystem partners, and educating clients on digital tools to enhance financial wellbeing. Visa sponsorship is not offered, and background checks apply.