Personal Banker: Grow Relationships & Financial Wellness

PNC; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental/vision options

Life insurance

Disability protection

401(k) with match

Educational assistance

Paid holidays

Vacation days

Job summary

PNC is seeking a Personal Banker to join the Retail Branch Banking team in Fort Worth, TX, at the McCart-Sycamore branch. The role focuses on acquiring and deepening customer relationships through proactive sales, financial guidance, and trusted service in an in-office setting.

You will work with ecosystem partners, manage risk per policy, and contribute to daily branch operations while delivering a differentiated customer experience and loyalty-building conversations.

Qualifications

• Associates or equivalent degree with related experience or product knowledge.
• Typically 3+ years experience in a related role.
• In lieu of a degree, a comparable combination of education and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and lobby engagement to elevate client loyalty and growth.
• Educate customers on options for managing financial transactions using PNC tools and resources.
• Apply product and procedural knowledge to identify and resolve customer problems and mitigate risk.
• Assist with branch daily operations to ensure efficiency, accuracy, and compliance.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker to join the Retail Branch Banking team in Fort Worth, TX, at the McCart-Sycamore branch. The role focuses on acquiring and deepening customer relationships through proactive sales, financial guidance, and trusted service in an in-office setting.

You will work with ecosystem partners, manage risk per policy, and contribute to daily branch operations while delivering a differentiated customer experience and loyalty-building conversations.