Personal Banker: Grow Customer Wealth & Loyalty

PNC; Hickory Creek (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

PNC is seeking a Personal Banker for the Hickory Creek, TX branch to deepen the customer base and deliver a high standard of service. You will engage with customers, identify financial needs, and present PNC solutions to grow share of wallet while building trust with the community.

Key responsibilities include proactive sales, guiding customers through transactions with technology, and collaborating with ecosystem partners. Strong relationship skills and a customer-first mindset are essential.

Qualifications

• Associates or equivalent degree and related experience, typically 3+ years.
• Knowledge of banking products and customer advisory capabilities.
• Experience aligning with risk and compliance requirements.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through a defined process and outbound interactions.
• Creates loyalty and grows wallet share through a differentiated customer experience.
• Educates customers on managing financial transactions using technology and resources.
• Applies product knowledge to identify and solve customer problems to drive loyalty.
• Manages risk by adhering to policies and assisting in branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker for the Hickory Creek, TX branch to deepen the customer base and deliver a high standard of service. You will engage with customers, identify financial needs, and present PNC solutions to grow share of wallet while building trust with the community.

Key responsibilities include proactive sales, guiding customers through transactions with technology, and collaborating with ecosystem partners. Strong relationship skills and a customer-first mindset are essential.