Personal Banker: Drive Customer Wealth & Loyalty

PNC; Schaumburg Township (IL); In loco; USD 45.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Dental and vision options

Life insurance (employee and family)

Descrizione del lavoro

PNC is seeking a Personal Banker in Schaumburg, IL, to engage with customers in-branch and drive sales while delivering excellent service. Based at the Schaumburg West branch, you will nurture client relationships and promote PNC solutions to meet financial needs.

The role emphasizes customer focus, risk awareness, and collaboration with partners to enhance wallet share and loyalty. Prior experience in banking and service-oriented roles is valued, with an in-office work model.

Competenze

• Associates or equivalent degree typically required, plus related experience or product knowledge.

Mansioni

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through a defined sales process including outbound calling and lobby engagement.
• Delivers a complete PNC conversation to identify appropriate solutions for each client.

Conoscenze

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Formazione

No Degree

Descrizione del lavoro

PNC is seeking a Personal Banker in Schaumburg, IL, to engage with customers in-branch and drive sales while delivering excellent service. Based at the Schaumburg West branch, you will nurture client relationships and promote PNC solutions to meet financial needs.

The role emphasizes customer focus, risk awareness, and collaboration with partners to enhance wallet share and loyalty. Prior experience in banking and service-oriented roles is valued, with an in-office work model.