Personal Banker: Grow Customer Loyalty & Wallet Share

Fairygodboss; Bear (DE); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) plan

Life insurance

Disability protection

Paid time off

Educational support

Wellness program

Job summary

PNC in Bear, Delaware is seeking a Personal Banker to deliver a differentiated customer experience and grow the branch's customer base. You will engage customers with proactive sales and service, educate on digital tools, and connect clients to PNC solutions.

Based in-office, you will collaborate with ecosystem partners, manage risk, and help customers achieve financial wellbeing. This role requires about 3+ years of related experience and a customer‑focused mindset; sponsorship is not provided.

Qualifications

• 3+ years of related banking experience typical for this level.
• Associates degree or equivalent combination of education and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience and collaborates with partners to grow share of wallet.
• Delivers a full PNC conversation to identify suitable solutions and drive loyalty.
• Educates customers on managing transactions using technology and resources.
• Adheres to policies, manages risk, and participates in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Bear, Delaware is seeking a Personal Banker to deliver a differentiated customer experience and grow the branch's customer base. You will engage customers with proactive sales and service, educate on digital tools, and connect clients to PNC solutions.

Based in-office, you will collaborate with ecosystem partners, manage risk, and help customers achieve financial wellbeing. This role requires about 3+ years of related experience and a customer‑focused mindset; sponsorship is not provided.