Personal Banker: Grow Customer Loyalty & Solutions

PNC; Bel Air (MD); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/dental/vision coverage with HＳ

401(k) with match

Paid time off and holidays

Job summary

PNC is seeking a Personal Banker in Bel Air, Maryland, to join its Retail Branch organization and deliver an outstanding customer experience while driving sales and strengthening client relationships. The role emphasizes in-office collaboration with ecosystem partners to grow customers' financial wellbeing and wallet share.

Base compensation ranges between $45,375 and $75,625, with incentive eligibility based on performance and geographic location.

Qualifications

• Demonstrated knowledge of banking products and services.
• Ability to manage customer relationships and identify opportunities to grow share of wallet.
• Comfort with using technology to enhance customer engagement.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via internal and outbound interactions.
• Create customer loyalty and grow share of wallet through differentiated experiences.
• Apply product knowledge to identify and solve customer problems.
• Maintain risk controls and adhere to policies while supporting daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker in Bel Air, Maryland, to join its Retail Branch organization and deliver an outstanding customer experience while driving sales and strengthening client relationships. The role emphasizes in-office collaboration with ecosystem partners to grow customers' financial wellbeing and wallet share.

Base compensation ranges between $45,375 and $75,625, with incentive eligibility based on performance and geographic location.