Personal Banker: Elevate Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Springboro (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with PNC match

Paid holidays and vacation

Education assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker to join its Retail Branch team in Springboro, Ohio, at the Settlers Walk Branch.

This in-office role focuses on acquiring and deepening the branch customer base through proactive sales and exceptional service, driving customer loyalty and financial wellbeing. The role emphasizes customer engagement, collaboration with ecosystem partners, and utilizing PNC solutions to meet client needs.

Qualifications

• Associates or equivalent degree is typically required or preferred.
• 3+ years experience in a related banking/retail role is common.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience to improve customers' financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Drive proactive sales conversations through a defined process including outbound calling, service-to-sales, and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker to join its Retail Branch team in Springboro, Ohio, at the Settlers Walk Branch.

This in-office role focuses on acquiring and deepening the branch customer base through proactive sales and exceptional service, driving customer loyalty and financial wellbeing. The role emphasizes customer engagement, collaboration with ecosystem partners, and utilizing PNC solutions to meet client needs.