Personal Banker: Financial Solutions & Customer Growth

PNC Financial Services Group, Inc.; North Olmsted (OH); Hybrid; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

401(k)

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Cleves, OH to grow the branch customer base through proactive sales and excellent service. You will deepen customer relationships by identifying financial needs and presenting PNC solutions while collaborating with partners to expand share of wallet.

The role emphasizes customer experience, risk awareness, and daily branch operations, with an emphasis on leveraging technology to serve customers effectively.

Qualifications

• Associates degree or equivalent with related experience.
• Typically requires 3+ years experience.
• Background checks per CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive proactive sales conversations with a defined process and lobby engagement.
• Educate customers on options using technology and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Cleves, OH to grow the branch customer base through proactive sales and excellent service. You will deepen customer relationships by identifying financial needs and presenting PNC solutions while collaborating with partners to expand share of wallet.

The role emphasizes customer experience, risk awareness, and daily branch operations, with an emphasis on leveraging technology to serve customers effectively.