Personal Banker - Client Loyalty & Solutions

Fairygodboss; Alexandria (VA); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Pension plan

Stock purchase program

Dependent care reimbursement

Back-up care assistance

Educational assistance

Job summary

PNC invites applications for a Personal Banker based in Alexandria, Virginia, within its Retail Bank. The role focuses on acquiring and deepening the branch customer base, delivering proactive sales and exceptional service to enhance customers’ financial wellbeing.

Candidates will engage in conversations to identify PNC solutions, leveraging ecosystem partnerships to grow loyalty and wallet share while maintaining risk controls and regulatory adherence.

Qualifications

• Experience in customer-facing banking roles or retail sales preferred.
• Ability to cross-sell financial products and services to meet customer needs.
• Familiarity with digital tools and processes used in branch banking.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Deliver a full PNC conversation with every client interaction to identify suitable solutions.
• Contribute to branch daily operations and adhere to risk management policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC invites applications for a Personal Banker based in Alexandria, Virginia, within its Retail Bank. The role focuses on acquiring and deepening the branch customer base, delivering proactive sales and exceptional service to enhance customers’ financial wellbeing.

Candidates will engage in conversations to identify PNC solutions, leveraging ecosystem partnerships to grow loyalty and wallet share while maintaining risk controls and regulatory adherence.